SUBMIT YOUR SERVICE CALL BELOW
Please complete the following fields to log a service call. We will reply to your email within 24 hours (ex. public holidays & weekends).
This online service facility is only available for products that have been manufactured and installed by Franklyn.
A call-out fee will be charged for service calls of products 3 years after installation. To check individual product guarantees and warranties, visit the product pages on this website.
| Service call charges | Callout fee includes first 20 minutes onsite | $159.00 inc GST + parts |
| Every minute thereafter | $3.88 inc GST per minute |
If a product poses an immediate SAFETY RISK, please phone our office without delay.
ROCHEDALE Head office - Showroom
15 Brickworks Place, Rochedale (off Gardner Road)
07 3245 9200
Opening Times Monday to Friday: 8:30am - 5:00pm - Saturday: 8:30am - 3:00pm,
VIEW ROCHEDALE MAP - DETAILS
Carseldine Showroom
Carseldine Homemaker Centre 1915 Gympie Rd
07 3261 6122
Opening Times Monday to Friday: 8:30am - 5:00pm - Saturday: 8:30am - 3:00pm, Sunday: 10:00am - 3:00pm,
VIEW CARSELDINE MAP - DETAILS
CLEVELAND Showroom
42 Shore Street West, Cleveland
07 3708 1660
Opening Times Monday to Friday: 8:30am - 5:00pm - Saturday: 8:30am - 3:00pm,
VIEW CLEVELAND MAP - DETAILS
TINGALPA Showroom
Home Consortium - 261 New Cleveland Road, Tingalpa
07 3708 1655
Opening Times Monday to Wednesday: 8:30am - 5:30pm Thursday: 8:30am - 8:00pm, Friday: 8:30am - 5:30pm Saturday: 8:30am - 5:00pm, Sunday:9:00am - 4:00pm,
VIEW TINGALPA MAP - DETAILS
NORTH LAKES Showroom
7b/111 N Lakes Dr, North Lakes
07 3708 1666
Opening Times Monday to Friday: 9:00am - 5:30pm Saturday: 9:00am - 5:00pm, Sunday: 10:00am - 4:00pm,
VIEW NORTH LAKES MAP - DETAILS
GOLD COAST Showroom
Homeworld - 23/502 Hope Island Rd Helensvale
07 5639 0300
Opening Times Monday to Friday: 9:00am - 5:30pm Saturday: 9:00am - 5:00pm, Sunday: 10:00am - 4:00pm,
VIEW GOLD COAST MAP - DETAILS
